July 17 Session Presentations:

Welcome/NFC Strategic Plan
Jerry Lohfink

Human Resources Line of Business
Mark Hazuda

Payroll/Personnel Systems
Randy Gonzales

Customer Relationship Management
Penny Forbes

Dual Data Center
Jerry Lohfink

Introduction to the Retirement Systems Modernization
Thomas O'Keefe

2007 The Value Proposition
John White

Customer Service Initiatives: Call Center
Mose Lindsay

Customer Service Initiatives: DOTSE Overview
Nadine Michelle

Customer Service Initiatives: SPPS Web Demo
Tyra Canepa

Preparing for the Retirement System Modernization
William McIntyre

Security Information Tracking System (SETS)
Charmaine Taylor & Carrie Moore

July 18 & 19 Sessions Presentations:

EmpowHR
Billy Dantagnan

Human Resources Services
Billy Dantagnan

Employee Personal Page/Employee Self-Service
Andrea Robinson

STAR
Sandie Mikell

Reporting Center
Sandra Williams

EPIC Web
Randy Speed

Agency Security Officer (ASO) User Group
Michael J. Zeringue